Comments on: Texas Cellnet East Texas Broadband WISP

By: Jeff Herman

Jeff Herman — Fri, 04 Nov 2011 04:32:35 +0000

If you live in the Mineola or Alba area, I would strongly recommend LC Airways. http://www.lcairways.com/

Professional Technicians and GREAT customer service. These guys are on the ball!

By: md

md — Fri, 01 Jul 2011 18:26:19 +0000

I used TCN for the past 5 years… Service was acceptable at first, but has finally gotten so bad, I just gave up and I’ve now switched to Skybeam… it’s a Night and Day difference. Be very careful before signing up with TCN.

By: TK

TK — Wed, 23 Feb 2011 15:58:31 +0000

Wow, glad I came across these comments. I’m trying to find some wireless Internet provider for my folks who have no broadband coverage except for expensive Hughes Net. I think WISP is the answer but I can’t find many providers.

I think y’all just saved us some heartache. Thanks!

By: JENNIFER

JENNIFER — Fri, 12 Feb 2010 20:53:00 +0000

I must say that I was truly shocked at all of the negative comments. I see that this site is not affiliated with any service, so I really do not know where these people come from. My husband and I use Texas Cellnet and have for 3 years + now. They were located in Canton, TX – but have now relocated to Van. We live in the city of Van, and that may have something to do with our service, but the tower is huge and is rarely out. Yes, there are some outages – for example today, but it snowed in texas – that is bound to happen, same as the electricity going out. Also, I was very nervous about dish internet – because we all know how often the satelite dish will go out during storms, etc – but we have not experienced those problems. I have and will continue to recommend Texas Cellnet to my friends/family. Also, any time that I have picked up the phone – during normal business hours – I have always gotten a very friendly HUMAN. And a human that speaks english I might add, which is rare these days. Dial up is frustrating, I have had DSL through Embarq at another address which was slow and frustrating. I am sad that you guys had bad experiences, but to anyone who is reading this – in the city limits of Van there have been no problems or complications. Thank you.

By: Danny charbonnea

Danny charbonnea — Thu, 28 Jan 2010 01:38:24 +0000

Charles has it all correct. Im glad im not the only one getting screwed. Maybe a class action lawsuit is in order.. Afterall the slogan “always on always fast” is EXTREMELY false.

By: Marvin Glovinsky

Marvin Glovinsky — Sat, 16 Jan 2010 03:41:40 +0000

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By: Traci

Traci — Sun, 14 Jun 2009 19:07:31 +0000

I’ve been on the waiting list from Feb. 2009 – now June 2009. I was number 15 on the list of installs. I will not wait any longer for this company. I will go to Hughes or someone else!

By: Glenn

Glenn — Fri, 21 Nov 2008 20:29:11 +0000

All Comments represent the views of the poster and not Find Wireless Internet nor advertisers:

That being said I welcome any responses and comments and reviews: Thank you

By: Charles Hallam

Charles Hallam — Wed, 05 Nov 2008 12:53:32 +0000

Texas Cell Net, as John mentions above, is a joke. I had dial up for 10 years.I really thought it sucked, until I got Texas Cell Net. Here is the truth about TCN.
1) Internet is up probably about 60% of the time
2) TCN will NOT return your phone calls
3) TCN are the RUDEST people I have found. They make the customer pay for one months worth of service $53, then won’t “pro-rate” everyone’s monthly bill,when TCN is only providing 60% of what they are supposed to.
4) TCN ALWAYS has the same excuse and instead of being like people ought to be and answer the phone when customers want answers, they simply put on this recording “We are experiencing technical difficulities.Please check your connection periodically,as there is no time frame as to when the internet will be back on”. What a crook o’ crap.

Stand up and be a man, mister owner of the company. Instead of pockleting all those millions, SPEND some of it on AMERICAN made servers that won’t break down on a daily basis. Grab your nads and ANSWER THE PHONE like a man, instead of hiding behind a answering machine.
If I can ever find a more reliable ISP, I will use it and I will make sure I let everyone I know that uses TCN, to get off TCN and get on the more reliable provider, that actually cares about it’s customers, instead of the bottom line only. I rate TCN as the most pathetic company I have ever used. No stars, thumbs down. Use them only as a last resort

By: john z doe

john z doe — Wed, 09 Jul 2008 01:54:43 +0000

Texas Cellnet service is very, very unreliable. You will time out a lot and they do nothing about it — you basically pay for ‘part time’ internet, and half the time is not even as reliable as dial up. They are very polite but their service is bad bad bad.